In the last decade, healthcare industry has transformed gradually and in a vibrant conduct. The advancement in the working system of the healthcare facilities implies that they are focusing more on patient satisfaction. From patient check-in to discharge, the medical facilities are upgrading each procedure. The medical practices understand that the behavior of the patient has changed and now, they look for tech-oriented workflow in the care system.
Now, the question is how the medical facilities can build the way to utmost patient satisfaction? However, in the journey to achieve the set goal, physicians will also get benefited.
Following are the three simple steps thoroughly, medical practices can bring huge smiles on the face of patients, can achieve better outcomes and also can bring the advancement in their system.
Implementation of the best EHR
The tech revolution has replaced the paper documentation with EHR system in the care facilities. Almost, each medical practice does have EHR installed in their system, but the main area of concern is whether it is completely based on the respective health care facility? No matter the size of your practice, you should have the most appropriate EHR based on your requirements, working system, priorities and specialty (Like – Dermatology, Cardiology etc.) installed in the system. This will help you in dealing more comfortably with patients and also, complications involved in dealing with them will be reduced. EHR contributes in raising the level of care, upgrading patient check-in procedure, simplifying the billing process and enhancing the patient engagement methods. Thus, it is considered as the life line of the healthcare industry.
Effective Social Media Presence
Social media is widest and most convenient platform for the medical industry to communicate with the society. Each health care practice must have sound social media presence in order to stay connected with the patients and ailing people in distinct localities. Using social media sites, practices can educate the people on different health care issues and with the precautionary measures to deal with such problems. In addition, they can also guide the ailing people in getting rid of their health disorders. Social media creates a healthy bond between the patients and the physicians communities, which develops a feeling of safety among the people.
The current era is said to be of smartphones and hence, healthcare facilities must register their presence on it with extremely useful apps. The medical practices must use and encourage their patients to use apps, like – miCalc, miWater, miMeds (Developed by iPatientCare) and others that can help the patients in keeping/tracking their health record and in assisting them to avail better health. The apps can be highly useful in promoting and stabilizing personalized healthcare.
The above mentioned suggestions can be highly productive for the practices in raising the care standards and in developing utmost patient satisfaction.