Chronic Care Management where Patient Support is Practice Support
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Chronic Care Management where Patient Support is Practice Support

Chronic care management is designed to help optimize patient care outside the clinic or hospital premises. One in four adults still live with multiple chronic conditions and most of it requires daily management. Chronic care management allows the patient to be more involved and connected to the healthcare team.

One can benefit from Chronic Care Management as, there are preventive care services that are scheduled and medications are closely monitored. There is personalized, comprehensive plan of care for all the health issues. This includes care that is received at other locations, such as specialists’ offices, the hospital, and other health care facilities. Types of care received by chronic care management services are:

  1. Medication reconciliations – it includes review of all prescription drugs, over-the-counter medications and other supplements. Any discrepancies with the patients’ records are immediately provided attention.
  2. Approved care plans – these plans are reviewed on regular basis and suggestions will be given to improve the existing plan by the provider.
  3. Early identification – the team is able to identify medication use, life-threatening vitals and more.
  4. Monitoring – patients’ progress is tracked so that providers’ can keep up with the treatment plans and goals.

There are still many Americans who suffer from at least one chronic disease according to the Centers for Disease Control and Prevention. Many healthcare organizations are trying to solve the security and interoperability challenges that have been plaguing remote chronic care for quite some time.

Challenges of Chronic Care Management:

  • The most common obstacles in improving care are limited patient engagement
  • Health literacy
  • Patient readiness to change
  • Proper usage of patient support technology, such as telemedicine and remote monitoring
  • Focus more on interventions to identify patients for disease or case management
  • Providers making extra time for the patients with more than one chronic conditions
  • Cost – high cost care is inescapable with chronic conditions
  • Physical limitations – this is a major challenge for patients with chronic conditions as it affects their daily lifestyle, restricting their enjoyment in normal activities.

The limitations in managing side effects of medication is a major challenge for patients with chronic conditions. Some patients with chronic diseases experience both major and minor physical symptoms associated with their condition and face challenges of managing them while maintaining their lifestyle. Chronic diseases can affect a person’s daily life as it is difficult to cope with new physical limitations.


iPatientCare’s key success expressed by their clients


Physical limitations are just the tip of the iceberg. The emotional challenge takes major toll on patients as they know that their condition can never be completely cured. Many patients need to cope with fear, denial, anger and depression.

Due to more than one chronic conditions, there are patients who are facing issues in managing more than one medication or disease. Increasing care management resources for chronic disease sufferers is crucial for the proper care of the patient.

Because of the growing concern for those suffering from chronic conditions, the innovative solutions in healthcare are aimed towards improving the lives of the patients with chronic conditions. There are some advancements in comprehensive chronic disease management that include programs that can educate, provide care coordination, and give patients tools to contact the care team when needed.

Other Advantage for Patients:

The innovative solutions regarding chronic care management are now enabling patients to proactively manage and improve clinical and financial outcomes. This also helps patients to improve the connectivity with their providers and care team. It helps improve self-management by simplifying chronic care regimens and organizes care and interactions through single patient portal. Chronic care management platform solution helps reduce cost, and improve overall care for patients suffering from chronic diseases.

As the patients benefit, providers benefit too. Either the providers directly deal with the CMS or they outsource the services to the third party. Some of the advantages of outsourcing are:

  • There will be new and steady revenue flowing in practice or hospital. Outsourcing agencies take active part in the profit of the practice.
  • Outsourcing chronic care management services overcome the time-intensive chronic care management challenges for many practices, as the practices will not have time to provide continuous chronic care management services.
  • Practices will have better patient satisfaction, as the provider creates a specific healthcare plan for his patients; it is CCM vendor’s responsibility that the plan is followed by the patient correctly. Chronic care management vendors monitor the patient’s progress and provide assistance according to the provider’s plan.
  • There is improved patient interaction, as outsourcing company such as iPatientCare combines technology, clinical services, and analytics with minimal efforts from the provider’s end.
  • There is also increase in patient enrollment and patient compliance.

Providers have the ability to eliminate the risk associated with the Chronic Care Management and experience low-stress and positive addition to their practice by outsourcing chronic care management. Outsourcing the chronic care management services is the key to make sure practices reap benefits, and avoid the struggles of new services. But some providers still struggle with the in-house CCM services.

Is in-house Chronic Care Management a right choice?

Integrating a chronic care management within a practice is a tall task. There is long list of responsibilities that includes training staff, record keeping, documentation, compliance and providing quality personal care. More energy is focused on launching the services rather than patients. Many practices do not have resources to handle CCM successfully as they are under-staffed.

Choosing to outsource chronic care management allows providers the benefit of adding CCM services to their practice with less hassle, and not worry about staff, training programs or creating program materials. It is affordable, saves time and is accurate and efficient.

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