Needed tools for better care coordination and enhanced patient experience

Needed tools for better care coordination and enhanced patient experience

There are several tools and technologies available that improve care coordination and healthcare outcomes. with more becoming available every day. These are the top 4 needed elements.

  1. Clinical Event Notifications

Care coordination challenges have magnified during COVID-19, and the pandemic has highlighted the importance of access to information between clinical systems. Payer and provider have adopted Clinical Event Notifications (CENs) to notify members in real-time of patient interactions.  These notifications help to

  • Close care gaps
  • Improve collaborative decision-making
  • Streamline care
  • Complete a planned course of treatment
  1. Workflow Checklists

Every organization has created best-practice workflows. But the difficulty arises when it comes to knowing if they are completed. To help ensure that workflows are successful and safe, organizations can consider using a relatively simple tool – Workflow Checklists. Besides keeping the workflow organized, it will also ensure adherence to care instructions and recommendations.

The benefits of Workflow Checklists include:

  • Better teamwork
  • Improved time management
  • Streamlined patient hand-off
  1. Patient/Nurse Navigator

The use of nurse navigators has surged in recent years. With the increased focus on value-based care, more and more organizations are relying upon nurse navigators to help patients throughout their continuum of care.

From the initial consultation right through treatment, nurse navigators work as a patient’s advocate for care.

The benefits of nurse navigators include:

  • Efficient care delivery
  • Eliminates barriers to timely diagnosis and treatments
  • Track interventions and outcomes
  • Provides psycho-social support
  1. Task Management Solutions

With their complex case load the medical staff can benefit from a task management system. These systems allow clinicians to electronically monitor tasks critical to successful treatment and concentrate mostly on the creation and workflow of tasks.

The benefits of benefits associated with task management solutions include:

  • Set recurring tasks
  • Real-time reminders
  • Notification for the tasks which are not completed by their assigned date and time
  • Attach documents, such as lab results and medication lists
  • Error-free storing and maintaining patient information
  • Enhance processes, activities, and workflow

Needed tools for better care coordination and enhanced patient experience

For more information about iPatientCare and how it can help you improve your care coordination process, please contact us.


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